Privacy Policy

Phoenix Chamber (“Phoenix Chamber,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, sign up for our email newsletter, purchase tickets, make a donation, or otherwise interact with us.

Information We Collect

We may collect the following types of information:

Information you provide directly:
This may include your name, email address, mailing address, phone number, donation information, ticket purchase details, newsletter subscription preferences, and any message you send to us through our website or by email.

Ticket and donation information:
When you purchase tickets or make a donation through links on our website, the transaction may be processed through Givebutter or another third-party payment or fundraising platform. We may receive certain information from that platform, such as your name, email address, donation amount, ticket order details, and other information needed for event management, donor acknowledgment, and nonprofit recordkeeping.

Newsletter information:
If you subscribe to our email newsletter, we collect your email address and any other information you choose to provide. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Website usage information:
Our website or website provider may automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and general usage activity. This information helps us understand how visitors use our website and improve the website experience.

How We Use Your Information

We may use your information to:

Process ticket purchases and donations
Send confirmations, receipts, event updates, and donor acknowledgments
Communicate with you about Phoenix Chamber concerts, programs, news, and fundraising efforts
Manage our email newsletter
Respond to questions or requests
Maintain internal records for nonprofit, tax, accounting, and legal purposes
Improve our website, programs, and community outreach
Protect against fraud, misuse, or unauthorized activity

Donations and Payment Processing

Phoenix Chamber does not directly collect or store your full credit card, debit card, or bank account information on our website. Online donations and ticket transactions may be processed by Givebutter or another third-party payment processor. These third-party services have their own privacy policies and terms of use, and your use of those services is subject to their policies.

We encourage you to review Givebutter’s privacy policy and terms when making a donation or purchasing tickets through Givebutter.

Sharing of Information

Phoenix Chamber does not sell your personal information.

We may share limited information only when necessary, such as with:

Service providers who help us operate our website, email list, ticketing, donations, events, accounting, or administrative systems
Payment processors and fundraising platforms, such as Givebutter
Professional advisors, such as accountants, attorneys, or nonprofit consultants
Government agencies or regulators, if required by law
Other parties when necessary to protect our rights, safety, property, or legal obligations

We do not share donor information with outside organizations for their own marketing purposes.

Donor Privacy

We respect the privacy of our donors. Donor names, contact information, and gift details are used for acknowledgment, communication, internal recordkeeping, and legal or tax compliance.

Phoenix Chamber will not publish or publicly recognize a donor by name without permission, except where required by law or where the donor has chosen to make their donation public through a third-party platform.

Email Communications

If you sign up for our mailing list, purchase tickets, make a donation, or otherwise provide your email address, we may send you emails related to Phoenix Chamber events, news, fundraising, and community updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at info@phoenixchambermusic.org. Please note that even if you unsubscribe from marketing emails, we may still send transactional or administrative messages, such as ticket confirmations, donation receipts, or important event updates.

Cookies and Website Analytics

Our website may use cookies or similar technologies to help the website function, remember preferences, understand visitor activity, and improve our online presence. You may be able to adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites or services, including Givebutter, social media platforms, ticketing pages, donation pages, or partner organizations. Phoenix Chamber is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

Data Security

We take reasonable steps to protect the personal information we collect. However, no website, email system, or online service is completely secure. We cannot guarantee absolute security of information transmitted online.

Children’s Privacy

Phoenix Chamber’s website is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

Your Choices

You may contact us to:

Update or correct your contact information
Unsubscribe from our email newsletter
Ask questions about how your information is used
Request that we remove your information from our active mailing list, subject to any legal, tax, accounting, or recordkeeping obligations

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how Phoenix Chamber handles personal information, please contact us:

Phoenix Chamber
Email: info@phoenixchambermusic.org