Terms and Conditions

Welcome to the Phoenix Chamber website. These Terms and Conditions (“Terms”) govern your use of our website, online content, ticket links, donation links, newsletter signup forms, and any other services we provide online.

By using this website, purchasing tickets, making a donation, subscribing to our newsletter, or otherwise interacting with Phoenix Chamber online, you agree to these Terms.

About Phoenix Chamber

Phoenix Chamber is a nonprofit chamber music organization based in Phoenixville, Pennsylvania. We present concerts, musical programs, community events, and related activities.

Tickets and Event Registration

Phoenix Chamber may offer tickets or event registration through links on our website. Ticket purchases may be processed through Givebutter or another third-party ticketing or payment platform.

By purchasing tickets, you agree to the terms, conditions, and policies of the applicable ticketing or payment platform, in addition to these Terms.

Ticket prices, availability, programs, artists, venues, dates, and times are subject to change. We make reasonable efforts to keep event information accurate, but we cannot guarantee that all information will always be current or error-free.

Ticket Refunds and Exchanges

Unless otherwise stated for a specific event, all ticket sales are final.

Phoenix Chamber may choose, at its discretion, to offer refunds, exchanges, credits, or other accommodations in special circumstances, such as event cancellation or significant schedule changes.

If an event is canceled, postponed, or rescheduled, we will make reasonable efforts to notify ticket holders using the contact information provided at the time of purchase. Phoenix Chamber is not responsible for missed notifications due to incorrect or outdated contact information.

Donations

Phoenix Chamber may accept donations through Givebutter or another third-party fundraising or payment platform.

Phoenix Chamber is a registered 501(c)(3) nonprofit organization. Donations may be tax-deductible to the extent allowed by law. Donors should consult their own tax advisors regarding the deductibility of any contribution.

Donations are generally non-refundable unless required by law or unless Phoenix Chamber determines, in its discretion, that a refund is appropriate due to error, duplicate transaction, or other special circumstance.

Phoenix Chamber may use donations to support its charitable, educational, artistic, administrative, and operational activities, unless a specific restriction has been accepted by Phoenix Chamber in writing.

 

Newsletter and Email Communications

If you subscribe to our newsletter or provide your email address, you agree that Phoenix Chamber may send you emails about concerts, events, programs, fundraising, news, and related updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly. We may still send you transactional or administrative messages, such as ticket confirmations, donation receipts, or important event updates.

Event Changes

Phoenix Chamber reserves the right to change programs, artists, venues, seating arrangements, dates, times, policies, or other event details when necessary.

Programs and performers are subject to change without notice. A change in program, artist, or repertoire does not automatically entitle a ticket holder to a refund unless Phoenix Chamber states otherwise.

Event Attendance and Conduct

By attending a Phoenix Chamber event, you agree to follow all venue rules, safety policies, and reasonable instructions from Phoenix Chamber staff, volunteers, artists, or venue personnel.

Phoenix Chamber and/or the venue may refuse admission or remove any person whose conduct is disruptive, unsafe, unlawful, disrespectful, or harmful to the event experience.

Children and families may be welcome at certain Phoenix Chamber events, but parents and guardians are responsible for supervising children at all times.

Photography, Video, and Recording

Phoenix Chamber may take photographs, video, or audio recordings at events for archival, promotional, educational, or fundraising purposes.

By attending a Phoenix Chamber event, you acknowledge that you may appear in photographs or recordings taken in public event areas. Phoenix Chamber may use these materials in print, online, social media, email, and other promotional materials without compensation.

Audience members may not make professional audio or video recordings of performances without prior written permission. Personal photography may be restricted depending on the event, artist, venue, or performance rights requirements.

Use of Our Website

You may use our website for lawful, personal, and informational purposes. You agree not to:

• Use the website for any illegal, harmful, or fraudulent purpose

• Attempt to interfere with the website’s security or functionality

• Copy, reproduce, or misuse our content, logo, images, or materials without permission

• Submit false, misleading, or unauthorized information through our website

• Use our website in a way that could damage Phoenix Chamber or interfere with others’ use of the website

We may update, suspend, or discontinue any part of the website at any time.

Third-Party Services

Our website may link to or use third-party services, including Givebutter, Wix, email newsletter platforms, social media platforms, payment processors, and other service providers.

Phoenix Chamber does not control these third-party services and is not responsible for their content, policies, security, fees, processing practices, or availability. Your use of third-party services is subject to their own terms and privacy policies.

Intellectual Property

All content on the Phoenix Chamber website, including text, images, graphics, logos, designs, event descriptions, and other materials, is owned by or licensed to Phoenix Chamber unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, display, or use our materials for commercial purposes without prior written permission.

You may share links to our website or event pages for personal, educational, or promotional purposes, provided that your use is accurate and not misleading.

Accuracy of Information

We make reasonable efforts to keep website information accurate and up to date. However, Phoenix Chamber does not guarantee that all content is complete, current, or free from errors.

We may correct errors, update information, or change website content at any time without notice.

No Professional Advice

Information on this website is provided for general informational purposes only. Nothing on this website should be considered legal, financial, tax, or professional advice.

Limitation of Liability

To the fullest extent permitted by law, Phoenix Chamber, its directors, officers, staff, volunteers, artists, partners, and service providers are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, attendance at events, ticket purchases, donations, or use of third-party services.

Phoenix Chamber is not responsible for technical issues, website interruptions, third-party platform errors, payment processing problems, lost communications, or circumstances beyond our reasonable control.

Indemnification

You agree to hold harmless Phoenix Chamber, its directors, officers, staff, volunteers, artists, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, violation of law, or infringement of another person’s rights.

Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect personal information.

Changes to These Terms

Phoenix Chamber may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Phoenix Chamber
Email: info@phoenixchambermusic.org